FAQ

1.Brief Introduction of Zhongtong Dingxing?
Zhongtong Dingxing Steel Pipe Co., Ltd.Founded in 2012, we are a comprehensive manufacturing and trading enterprise specializing in carbon steel pipes, hot-dip galvanizing processing, and international trade. Our state-of-the-art facilities include:
  • 12 production lines for square and rectangular pipes
  • 2 hot-dip galvanizing processing lines
  • 5 galvanized steel pipe production lines
Strategically located in Tianjin, we leverage advanced equipment to deliver full-solution services for carbon steel product series. Our commitment to quality and customization has made us a trusted partner for clients across Southeast Asia, the Middle East, and Africa.

2.What are the main products of Zhongtong Dingxing?
We specialize in manufacturing and supplying:
  • Black/solid square/round pipes
  • Galvanized square/round pipes
  • Various welded pipes
  • All-specification seamless pipes
  • Diverse steel profiles
  • Greenhouse supports and photovoltaic supports
  • Customization services are available based on provided technical drawings/specifications.

3. Can our logo be marked on the products?
Yes. You may choose between inkjet marking or laser marking.

4.How do you ensure product quality?
All products undergo three - stage inspections:
  • In - process production inspection
  • Random warehouse sampling inspection
  • Pre - shipment inspection
  • On - site quality verification in China is welcome. For clients unable to visit, we provide warehouse sampling videos and photos. 

5.What is the delivery lead time and supply capacity?
Inventory & Supply Capabilities
Stock Availability: 50,000 tons of ready-to-ship inventory ensures immediate dispatch.
Raw Material Security: Stable supply chain guarantees uninterrupted production.
Delivery Efficiency: Standard lead time: 15-28 working days.
Monthly Capacity: 150,000 tons of supply capacity.
Customization: Tailor-made production for all specifications as per client requirements. 

6.Can we have face - to - face negotiations in our country?
We offer on - site negotiations and services for selected countries. You are also welcome to visit our factory in Tianjin. Contact any sales consultant on this page for details.

7.How do you handle after - sales complaints or quality issues?
Each order is assigned a dedicated account manager for professional after - sales support.
In case of claims, we assume liability and provide compensation as per the contract.
Continuous customer feedback tracking is our core advantage over other suppliers. As a customer - centric enterprise, our mission is to enhance the global reputation of "Made in China".

8. As a new customer, how can we trust your company?
We are a certified supplier on Alibaba.com International Station.
First - time customers meeting the minimum purchase quantity can enjoy free SGS inspection services.
Welcome to visit our Tianjin factory for on - site verification.

9.What is your sample policy?
Free samples for testing are available.
To request samples, please provide a detailed shipping address (including zip code) and your DHL/FedEx/UPS account for courier charges.

CONTACT US

If you have any queries, get in touch today! Don't hesitate. We try to take the extra step for our customer satisfaction.
Name*
Full Company Name*
Phone/WhatsApp/WeChat*
Email*
Specific Requirements*